Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled Amdocs CES 8, the industry’s most advanced product portfolio designed to enable service providers to run leaner today, while preparing them to lead in the connected world where it’s predicted that by 2017 more than seven trillion devices will require support, bandwidth and new business models.

Amdocs CES 8 helps service providers evolve and expand quickly by exposing network, IT and data assets to a growing ecosystem of content and developer partners. The portfolio drives personalized and simple customer experiences by concealing the complexities of new applications and devices from the end user, all while ensuring that service providers can run lean and agile operations with the industry’s most advanced technology that lowers cost and improves efficiency.

“In the connected world, dynamic customer demand, new technologies, and increased bandwidth require flexible and cost efficient operations,” said Larry Goldman, head of subscription research at Analysys Mason. “Amdocs continues to deliver on its technical and business vision so that service providers can compete effectively - forging new business models, expanding relationships and leveraging their valuable assets: their customers, network and product data.”

Expand Quicker:

Service providers have the opportunity to expand their reach within communications, media and entertainment. In addition, they have an opportunity to expand into new verticals with new services, revenue streams and business models. Amdocs CES 8 enables services providers to expand quickly.

• Improve network planning with mobile backhaul capacity management operational product pack: This pre-packaged solution provides the mobile network planning and design tools required to address the specific needs of 3G and 4G/LTE Radio Access Networks. The product set is highly configurable to adapt to new technologies and equipment types, translating into rapid network upgrades and reduced total cost of ownership.

• Innovate and profit with new services: jNetX, recently acquired by Amdocs, provides a Java-based convergent service platform that synchronizes network services across legacy and IP network elements for rich communication applications in a standardized development environment. Amdocs jNetX is the service control point for Amdocs’ prepaid solutions, managing real-time credit authorization and account deduction, integrating with Amdocs Convergent Charging real-time rating and account balance management.

• Enhance product lifecycle management: This new offering includes an information-driven approach to product lifecycle management, combining the Amdocs Enterprise Product Catalog with a workflow engine to enable service providers to rapidly define and launch new products. The offering addresses all aspects of a product’s lifecycle, from inception through design, deployment, maintenance and retirement.

Driving the Customer Experience

The connected world will impact every aspect of consumers’ lives, making the customer experience paramount. Amdocs CES 8 enables service providers to deliver and drive a superior, personalized experience across multiple touch points.

• One e-commerce experience for all goods and services - from devices and accessories to pricing plans, ring tones and video: Amdocs Universal Storefront hides the complexity of service providers’ different offerings and configurations, allowing consumers to experience a familiar, simple shopping experience.