At GSMA’s Mobile World Congress,Amdocs DOX, the leading provider of customer experience systems, today announced that CSL Limited (CSL), Hong Kong’s leading mobile operator, has chosen an Amdocs ChangingWorlds solution to support its new, innovative mobile Internet service, MyNet.

CSL last year launched its award-winning All-IP Next G™ network in Hong Kong.  With its high speed and enhanced capacity, this network offers sophisticated mobile content offerings such as Studio On Demand™, Musicholic™ and EXpresso™ that enrich the mobile broadband user experience. CSL is now offering its customers another first: MyNet, a new multi-language personalized mobile internet experience. The Amdocs ChangingWorlds solution supports MyNet by learning from the user’s behavior and usage patterns to build a customer profile. This information is applied to suggest links to both on- and off-portal content via a browser bar. The service is browser and handset independent, ensuring a superior customer experience that encourages frequent use.

This level of personalization enables MyNet users to receive a different mobile Internet experience. For example, a user with multiple interests such as sports, financial markets and restaurants, can choose to be presented with content that reflects these interests, prioritized on their mobile internet service.

“The Hong Kong market has enthusiastically adopted both smartphone devices and the mobile Internet, but the interfaces are not conducive for mobile Internet browsing. This has made it difficult for users to find the specific content they’re looking for,” said Tarek Robbiati, group managing director, Telstra International and chief executive officer, CSL Limited. “The launch of Next G™ allows us to offer our customers a personalized mobile Internet user experience across any device. The Amdocs ChangingWorlds solution makes it easy for users to experience what they want, when they want it.”

The introduction of MyNet expands the existing relationship with CSL, which uses Amdocs ChangingWorlds’ solutions to evolve and continually enhance its mobile data strategy across its Next G™ network.”

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and the intentional customer experience(TM) – at every point of service.  Amdocs provides solutions that deliver customer experience excellence, combining the software, service and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 18,000 employees and serves customers in more than 60 countries around the world. For more information, visit Amdocs at www.amdocs.com.

About CSL

CSL is Hong Kong’s first and leading mobile network operator. It is also the first mobile company in Hong Kong to employ a distinctive market segmentation strategy and it uses leading-edge technologies to provide customer-focused services through segmented brands: 1O1O, One2Free and New World Mobility. It operates Next G, a world-class GSM / WCDMA network through which it offers comprehensive post and pre-paid mobile services to both local and international customers.  CSL is also the leading roaming operator in Hong Kong to provide unmatched international multi-media connectivity with over 400 mobile operators around the world. For more information, please visit www.hkcsl.com.

CSL is a subsidiary of Telstra Corporation Limited, Australia’s leading telecommunications and information services company (www.telstra.com).

Amdocs (NYSE: DOX), the leading provider of customer experience systems, today unveiled Amdocs CES 8, the industry’s most advanced product portfolio designed to enable service providers to run leaner today, while preparing them to lead in the connected world where it’s predicted that by 2017 more than seven trillion devices will require support, bandwidth and new business models.

Amdocs CES 8 helps service providers evolve and expand quickly by exposing network, IT and data assets to a growing ecosystem of content and developer partners. The portfolio drives personalized and simple customer experiences by concealing the complexities of new applications and devices from the end user, all while ensuring that service providers can run lean and agile operations with the industry’s most advanced technology that lowers cost and improves efficiency.

“In the connected world, dynamic customer demand, new technologies, and increased bandwidth require flexible and cost efficient operations,” said Larry Goldman, head of subscription research at Analysys Mason. “Amdocs continues to deliver on its technical and business vision so that service providers can compete effectively - forging new business models, expanding relationships and leveraging their valuable assets: their customers, network and product data.”

Expand Quicker:

Service providers have the opportunity to expand their reach within communications, media and entertainment. In addition, they have an opportunity to expand into new verticals with new services, revenue streams and business models. Amdocs CES 8 enables services providers to expand quickly.

• Improve network planning with mobile backhaul capacity management operational product pack: This pre-packaged solution provides the mobile network planning and design tools required to address the specific needs of 3G and 4G/LTE Radio Access Networks. The product set is highly configurable to adapt to new technologies and equipment types, translating into rapid network upgrades and reduced total cost of ownership.

• Innovate and profit with new services: jNetX, recently acquired by Amdocs, provides a Java-based convergent service platform that synchronizes network services across legacy and IP network elements for rich communication applications in a standardized development environment. Amdocs jNetX is the service control point for Amdocs’ prepaid solutions, managing real-time credit authorization and account deduction, integrating with Amdocs Convergent Charging real-time rating and account balance management.

• Enhance product lifecycle management: This new offering includes an information-driven approach to product lifecycle management, combining the Amdocs Enterprise Product Catalog with a workflow engine to enable service providers to rapidly define and launch new products. The offering addresses all aspects of a product’s lifecycle, from inception through design, deployment, maintenance and retirement.

Driving the Customer Experience

The connected world will impact every aspect of consumers’ lives, making the customer experience paramount. Amdocs CES 8 enables service providers to deliver and drive a superior, personalized experience across multiple touch points.

• One e-commerce experience for all goods and services - from devices and accessories to pricing plans, ring tones and video: Amdocs Universal Storefront hides the complexity of service providers’ different offerings and configurations, allowing consumers to experience a familiar, simple shopping experience.

Mobiltel (M-Tel), the largest mobile provider in Bulgaria, and Amdocs (NYSE: DOX), the leading provider of customer experience systems (CES), today announced the deployment of Amdocs CES Customer Management products at M-Tel. More than 1,000 users across M-Tel’s contact centers and retail shops can now handle customer interactions more efficiently, better execute marketing initiatives, and offer improved customer service. The deployment is part of a larger project encompassing integrated billing, ordering and customer management solutions from Amdocs.

Amdocs also worked with its global strategic partner, SAS, to deliver SAS’ Campaign Management software and integrate it with the Amdocs Customer Management products. Amdocs acted as the prime systems integrator for implementing SAS and Amdocs products, and now provides ongoing product support and maintenance.

“Having Amdocs provide both the products and the system integration services drove a rapid, cost-efficient deployment,” said Alexander Kuchar, chief technology officer at M-Tel. “We’re now able to offer our customers a more compelling and consistent service experience, regardless as to whether they call our contact centers or visit one of our stores.”

The products deployed include Amdocs Smart Agent Desktop and Amdocs Support for better control over every aspect of the service process — from initial customer contact to resolution. The products are built on Amdocs’ Smart Client Framework which delivers enhanced performance for high-volume contact centers, helping to reduce the handling time of customer service requests and save on operational costs.

By deploying SAS’ Campaign Management software in conjunction with Amdocs Customer Management products, M-Tel will be able to plan and design marketing initiatives and promotions targeted to specific customer segments, and then execute them effectively over multiple channels in order to drive sales.

M-Tel is a wholly owned subsidiary of the mobilkom austria group, and joins other subsidiaries which have deployed Amdocs solutions in Austria, Liechtenstein, Slovenia, Serbia and Macedonia. For more information about Amdocs Customer Management products and solutions, please visit http://www.amdocs.com/Offerings/CES-Portfolio/Customer-Management/Pages/Customer-Management.aspx

About Mobiltel Bulgaria

With more than 5.2 million clients and 50 percent market share, today M-Tel is the telecommunications market leader in Bulgaria and one of the most successful mobile operators in Europe. The operator became the first to start EDGE, UMTS and WiMax networks in Bulgaria and the fifth in the world to start a HSDPA network. In 2009, the company upgraded its network with the HSPA+ super technology and became the first company to implement it in Bulgaria and the sixteenth worldwide.

In July 2005 Mobiltel joined the mobilkom austria group, which is active in eight European countries - mobilkom austria in Austria (a 100% subsidiary of Telekom Austria), Mobiltel in Bulgaria, Velcom in Belarus, Vipnet in Croatia, Si.mobil in Slovenia, Vip mobile in Serbia, Vip operator in Macedonia and mobilkom liechtenstein. Together the group serves more than 18 million customers.

About SAS

SAS is the leader in business analytics software and services, and the largest independent vendor in the business intelligence market. Through innovative solutions delivered within an integrated framework, SAS helps customers at more than 45,000 sites improve performance and deliver value by making better decisions faster. Since 1976 SAS has been giving customers around the world THE POWER TO KNOW®.

About Amdocs

Amdocs is the market leader in customer experience systems innovation, enabling world-leading service providers to deliver an integrated, innovative and intentional customer experience(TM) at every point of service. Amdocs provides solutions that deliver customer experience excellence, combining the software, services and expertise to help its customers execute their strategies and achieve service, operational and financial excellence. A global company with revenue of $2.86 billion in fiscal 2009, Amdocs has approximately 17,000 employees and serves customers in more than 60 countries around the world. For more information, visit Amdocs at www.amdocs.com.

• looking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com
• Hoping to extend the use of 2D barcode technology to most mobile phone models in France, 3GVision has announced a partnership with French Connecthings. Campaigns can be created with Flashcode as well as QR and DataMatrix.
• Red Bend Software, the market leader in Mobile Software Management (MSM), today announced that its market-leading mobile software management client, vRapid Mobile®, was named to the VisionMobile 100 Million Club for the third consecutive year.
• A winner in the eighth annual Mobile Star Awards(TM) programme, is leading mobile content provider, emoze. Hosted by mobile technology news portal MobileVillage.com, the awards recognize emoze as a ‘rising star’ in the consumer applications category - email or messaging.
• Amdocs Ltd. (NYSE: DOX) CEO Dov Baharav emphasized the major role played by emerging markets in the current global economic climate. Baharav spoke at the “Globes” Israel Business Conference this morning.
• There’s no competition in Israel’s cellular market, Communications Minister Moshe Kahlon (Likud) told TheMarker over the weekend.
  “I started this post nine months ago with a lot of things on the table - three large cellular companies that pretty much split the market with no competition,” he said.

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• looking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com
• Fring, a tool for social communication through mobile phones, has (finally) landed on the Android platform, enabling users who own one of the many phones that run Google’s free open source system to download and install the application onto their devices for free.
• Alvarion says that it has won a supply contract from Australian ISP, Adam Internet to deploy a WiMAX network across metropolitan Adelaide, Australia. Adam Internet is building a wireless broadband network as part of the Australian government’s Broadband Guarantee Program aimed at providing services to all Australian residents.
• Ringback tone service developer Muzicall has raised €9 million in a funding round, led by existing investors Blue Run Ventures and Thule.
• Mobile content technology vendor m-Wise (OTCBB: MWIS) today announced its consolidated financial results for the nine months ended September 30, 2009. Financial Results. Net Profit for the nine months ended September 30, 2009 was $136,426 compared with a net loss of $550,480 in 2008.
• Partner Communications (PTNR.O) (PTNR.TA), Israel’s second-biggest mobile phone operator, said on Thursday it would seek to raise 360 million shekels ($95 million) in a private note placement.
• Mauj Mobile announced its partnership with Mobixell, a provider of innovative mobile advertising and multimedia solutions, on November 18, 2009, to deliver a full cycle service in mobile advertising. The partnership between the two companies is aimed at providing a complete commercial and technological package for managing operators’ advertising inventories for global and local brands in the region. This partnership will consist of creative work, campaign planning and execution, media management, inventory management, ad serving and ad delivery via various digital and mobile channels.
• MetroPCS Communications, Inc. PCS), the leading provider of unlimited, flat-rate, pay-in-advance wireless communications service inthe U.S., and Amdoces (NYSE: DOX), the leading provider of customefr experience systems, today announced that MetroPCS completedc the conversion of all of its customers onto Amdocs CES 7.5.
• infoGin (http://www.infogin.com), the pioneer and market leader in providing next generation mobile browsing solutions, and its strategic partner, NexM communications today announced the successful deployment of InfoGin’s Intelligent Mobile Platform(TM) (IMP(TM)) at NTT Resonant Inc. InfoGin’s flagship technology enables operators and content providers to retain full control over the mobile service ecosystem by expanding service offerings, increasing revenues while reducing costs, and retaining and building subscriber loyalty.

• Israeli start-up Jajah, which allows users to make phone-to-phone calls via the Internet, has received a buyout offer of $200-300 million, TheMarker financial news website said on Wednesday.

• Belgium-based MVNO, Cherry owned by Mondial Telecom is using Comverse’s solution to offer voice services to its subscribers over GSM as well as Wi-Fi.

• Waze, Inc., the first free provider of driver-generated maps and real-time road information, today announced the availability of its platform for community crowdsourcing of maps, worldwide
• RADCOM Ltd. (NASDAQ: RDCM) today announced that a major cellular operator in Central Asia has selected RADCOM’s Omni-Q system to monitor its GSM, GPRS and UMTS networks. The total expected deal value is over $1,000,000.

• Following the success of its first contest earlier this year, Mo’Minis today announced that the second mobile game creation contest in its GameCast series which is now open for registration.

• looking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com

• Two days after Amdocs Ltd. (NYSE: DOX | Quote | Chart | News | PowerRating) published its financial reports for fourth fiscal quarter and full-year of 2009, CEO Dov Barahav hosted a small gathering for two AT&T Inc. (NYSE: T | Quote | Chart | News | PowerRating) executives. AT&T is Amdocs’ biggest customers. The cocktail party was held. The fiscal year was a tough one for Amdocs, but it ended with signs of recovery.

• looking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com
• Though it seems that the economic crisis is nearly behind us, not everyone is enjoying a recovery. Dov Moran’s start-up Modu is planning another round of cuts in its operations.
• US converged solutions supplier Comverse expects its BSS platform to serve as the cornerstone for its sales to operators in Latin America, Vicente Ramírez, VP of sales for Comverse Latin America, told BNamericas.
• Cellcom Israel Ltd. (NYSE: CEL) (TASE: CEL) , announced the dismissal of a purported class action filed against the Company in May 2009, in the District Court of Tel-Aviv-Jaffa,
• WiMAX equipement manufacturer, Alvarion has reported a 21% drop in its revenues for the 3rd-quarter to $58.4 million, compared to $74.3 million in 2008. This was also a 0.6% drop on the revenues recorded in the second quarter of 2009.

• Shares of Amdocs Ltd. rose Thursday after the telecommunications equipment maker posted higher fourth-quarter earnings and gave a solid forecast for its fiscal first quarter, a sign that demand for its products may be stabilizing.

• Israel’s Partner Communications - which trades as Orange - has reported a 20% drop in its 3rd-quarter profits to NIS 263 million (US$70 million). Revenues were down by 3.3% to NIS 1,575 million (US$419 million), while EBITDA was down 10.9% to NIS 570 million (US$152 million).
• Internet service provider (ISP) and international calls carrier NetVision Ltd. (TASE: NTSN) opposes the Ministry of Communications’ policy of opening the cellular market to competition through the introduction of mobile virtual network operators (MVNOs).

• looking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com
• Amdocs Ventures has made tqo minority investments in Israeli start-ups: Amobee Media Systems Ltd. and Trivnet Ltd. Amobee developers mobile advertising server solutions for telecommunications providers, and Trivnet provide mobile-based transaction management capabilities
• According to Globes Online, Motorola Israel has chosen not to re-open the bidding for its local iDEN subsidiary MIRS Communications, and will instead move forward with the three existing bidders; mobile operator Pelephone, telco 012 Smile.
• The Finance Ministry intends to block the sale of the Mirs mobile services provider to its competitor Pelephone and has asked the Communications Ministry to step in to halt the deal immediately.
• Powermat is one of the first commercially available wireless charging systems on the market. Universal wireless charging has been promised for years, but Powermat is the first to actually deliver on that promise.
• Xsights is a new service that lets you analyze your cameraphone photos to extract the information associated with the text, image, landmark, street sign, etc.

• Reshet TV, one of the most successful television networks in Israel, has
  launched a Live-TV application for the iPhone and iPod Touch, based on the new
  functionality released by Apple in June this year.

• ADCOM Ltd.
  (NASDAQ RDCM) today announced that an Asia-Pacific leader in integrated
  telecommunications, has selected RADCOM's Omni-Q service assurance solution
  to monitor their mobile broadband and data services.

• compuLab introduces exeda – an extensible handheld – a mobile device with high usability, abundant connectivity – both wireless and wired, a novel extension mechanism and a choice of operating systems.

• looking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com
• Fring Has a New Version for iphone.
• IBM unveils technology to help telcos analyse usage patterns that was developed in Israel labs.
• Off-portal mobile display advertising network Todacell is coming out into the public eye after years in stealth mode.
• Abichai Levi from mobixell talks in CTIA.

• OpenMarket Inc. (an amdocs unit) announced the pilot launch of the OpenMarket SMS Advertising service, a new capability that enables
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• merrill Lynch Israel, which is handling the sale of Mirs Communications Ltd.for Motorola Inc. (NYSE: MOT), is due to meet Motorola executives next week to discuss the next steps in the sale process. Decisions may be taken about a buyer.

• verge Networks, a leading supplier of advanced networking solutions, announced a low-cost,

•  high-performance, Wireless Universal Gateway chip solution for next generation mobile backhauling infrastructures

• ooking for information or contacts in Israel mobile industry? contact me at geva@kraoz.com
• Modular mobile phone maker Modu has revealed to TechRadar that it’s planning an Android jacket for it’s new style of handset, where users can just slip their phone into the OS.
• WiMAX equipment supplier Alvarion Ltd.  announced new wins with Clearwire International LLC and Kenyan mobile services provider Safaricom.
• Verizon Wireless said it is working with Amdocs Interactive, a division of Amdocs , the leading provider of customer experience systems, to help build and grow the recently launched Verizon Developer Community (VDC).
• Comverse  announced that it is working with mobile handset manufacturer Sony Ericsson to provide visual voicemail on its handsets for residential and business users.